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Webinar Recording: “Real” Best Practices for "Virtual" Volunteers (Virtual Volunteer Management Series, Webinar 2 of 4)

Participate from the comfort of your desk!
Tuesday, January 1, 2030


FREE for KNN members and potential members

Event Details

Webinar Recording: More and more organizations have begun to rely on a blended workforce – with staff and volunteers working on-site and on-line – but, due to the coronavirus pandemic, engaging volunteers virtually may be the only way for many organizations to sustain their current volunteers and engage new volunteers in their mission. In this webinar, explore how to identify needs that can be addressed by virtual volunteers and gain tools and tips to adapt best practices in engagement to the virtual arena. Specifically, we will explore:

  • The evolving definition of virtual volunteers;
  • Screening and placing volunteers into virtual roles;
  • How to leverage – but not be held hostage by – technology;
  • Equipping volunteers for success; and
  • Holding virtual volunteers accountable.

At this challenging time, you can still engage volunteers while keeping them, your staff, and the community safe – and, by establishing systems now for virtual engagement, you’ll build your capacity to engage volunteers for years to come. Receive a virtual volunteer checklist to help assess roles and tools to support accountability.

This webinar is a part of the Virtual Volunteer Management Series. Participation in other webinars and offerings in the series is encouraged, but not required. Offered in partnership with Serve Kentucky

About the Presenter: 

Beth Steinhorn, VQ Volunteer Strategies, partners with organizations and their leadership to increase their impact through strategic and innovative engagement. The author of multiple books and articles on strategic volunteer engagement, she is a popular speaker and trainer, known for her interactive and inspiring presentations. As a thought leader, Beth regularly participates in the national dialogue about volunteerism and engagement. Her consultations have included developing engagement strategies for Save the Children USA, Special Olympics Southern California, Best Friends Animal Society, and Repair the World. As a Service Enterprise Trainer, she has also trained and supported dozens of organizations to become certified Service Enterprises.  

Prior to becoming a consultant, Beth worked as an executive director and marketing director with education and faith-based organizations and spent years working with museums as an educator, manager, and anthropologist. She draws upon her anthropology experience still, helping organizations through the culture shift process – from viewing volunteer management as a program to embracing engagement as a strategy to fulfill mission. Beth has an undergraduate degree from Harvard University and also attended University of Washington for anthropology and museology. Connect with Beth on LinkedIn. 

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