Description

Building Volunteer Accountability and Success
the sixth webinar recording in KNN's Volunteer Management Initiative 9-part series

All too often, challenges with volunteers affect make many staff members reluctant to engage other volunteers at all. However, most challenges can be avoided by ensuring that organizations take the time to set volunteers and staff up for success by creating a culture of accountability. This webinar walks through six vital steps to building accountability and success in volunteer engagement, including expectation setting, checking progress, and providing meaningful feedback. Participants will even get a few tips for navigating sticky situations.

Session Outline:
• Retention – Why think about it and what increases retention?
• Setting volunteers and organizations up for success
• Foundations of success, including roles, screening, expectation setting, training, checking progress, and providing feedback
• Navigating sticky situations (case studies)

Downloadable Resource(s) Included:
• Support Plan
• Navigating Sticky Situations
• Work Plan


About Our Presenter: Beth Steinhorn, President, VQ Volunteer Strategies

Beth partners with organizations and their leadership to increase their impact through strategic and innovative engagement. The author of multiple books and articles on strategic volunteer engagement, she is a popular speaker and trainer, known for her interactive and inspiring presentations. As a thought leader, Beth regularly participates in the national dialogue about volunteerism and engagement. Her consultations have included developing engagement strategies and trainings for Save the Children USA, American Red Cross, Special Olympics Southern California and Best Friends Animal Society. Prior to becoming a consultant, Beth worked as an executive director and marketing director with education and faith-based organizations and spent years working with museums as an educator, manager and anthropologist.